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Quality

 

 

 

 

Premium Produce

Prodex promise to source only high quality, premium produce and to consistently deliver superior freshness everyday. We strive to exceed our customer’s expectations all year round. Our highly qualified buying team work 12+ hours a day, visiting the Ontario Food Terminal, talking with growers and searching and visually inspecting for the freshest, finest produce. We never compromise quality. If it isn’t premium, it isn’t Prodex.

 

 

 

Quality Inspection

Prodex delivers many-thousand pieces of produce every day. Customers have trusted Prodex to be their ears and eyes for the past 40 years. It is our mission to ensure every order is picked, packed perfectly. Prodex is proud to have a 99% quality strike-rate and a dedicated professional picking team who are trained to choose only the freshest produce available. Every piece of produce is inspected for color, taste, size, and texture and before any order can leave the Distribution Centre, it is again inspected checked by our Quality Controller for accuracy and proper labeling.

 

 

 

Freshness Guarantee

At Prodex, freshness is as important to us as it is to you. We stock only the finest produce available. We work hard to ensure every piece of produce is 100% premium. It is our mandate to ensure every piece of produce delivered meets our customer satisfaction. In fact, we have a Freshness Guarantee, so you can be confident your produce will arrive fresh, crisp. If for any reason you are not 100% satisfied with a product you received, please call our office within 24 hours from time of receiving your delivery and a customer service representative will be happy to assist you personally to either exchange or credit.

 

 

 

Easiest Inspection

Prodex encourages every customer to inspect the quality of the produce upon delivery. To make this process as simple as possible, Prodex packs all produce into clear plastic bags allowing the Customers to instantly and easily inspect the quality of the produce everytime.

 

 

 

Premium Brands

From Ontario to Prince Edward Island and from Mexico to Florida, Prodex searches the world to partner with the finest, leading produce brands who are known for one thing, quality. Some of the leading brands are Andy Boy, Driscoll, Sunkist, Calavo, Dole, Earthbound and Del Monte. You can rest assure Prodex does not gamble with your produce.

 

 

 

Premium Vendors

Prodex has established strong relationships with produce vendor over the past 4 decades and has a flawless record at the Ontario Food Terminal. Our strategic partnerships give us on-demand supply and access to the most exckusive exotic produce. Some of the leading vendors Prodex partner with include Gambles Ontario Produce, Ippolito Fruit & Produce, Canadian Fruit and Produce, Dominion Citrus, Tomato King and F.G. Lister and Co.